Privacy Policy

Effective Date: [December 21, 2025]

This Privacy Policy describes how MITHLUX (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from mithlux.com (the “Site”).

We value clarity and transparency. This policy is written to be understandable, not hidden behind unnecessary legal language.

1. Information We Collect

When you interact with our Site, we may collect the following types of information:

Personal Information You Provide

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Order and payment-related details

This information is collected when you place an order, contact us, or subscribe to communications.

Automatically Collected Information

When you browse the Site, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Site

This data helps us understand how the Site is used and improve overall performance.

2. How We Use Your Information

We use your information only for purposes related to operating and improving our services, including:

  • Processing and fulfilling orders
  • Communicating with you about your purchase or inquiries
  • Providing customer support
  • Improving website functionality and user experience
  • Complying with legal or regulatory requirements

We do not collect personal information for unnecessary or unrelated purposes.

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third parties only when necessary to operate our business, such as:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting and analytics services

These parties are authorized to use your information only as needed to perform their services.

4. Cookies and Tracking Technologies

The Site may use cookies or similar technologies to:

  • Enable basic site functionality
  • Remember preferences
  • Analyze site traffic and performance

You can control or disable cookies through your browser settings. Please note that some features may not function properly if cookies are disabled.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information.

While no system can guarantee absolute security, we design our processes to minimize risk and prevent unauthorized access, misuse, or disclosure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of certain communications

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@mithlux.com
Website: https://www.mithlux.com

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